Real time data means more time at the face.

Real time data means more time at the face.

Business Ethics

Maestro Digital Mine™ (MDM) is committed to observing a Global Code of Ethical Practice designed to equally protect the rights of our employees, vendors and business partners.

What you can expect from us

We require our employees to:

  • act with high ethical standards
  • strive for excellence in our work and services
  • be accountable and act in the public interest
  • deal fairly and honestly with our vendors, business partners and service providers
  • treat our business partners with courtesy and dignity
  • respond to reasonable requests for advice and information without delay
  • comply with policies and procedures
  • encourage fair and open competition while seeking value for money
  • protect commercial-in-confidence information
  • ask questions when they have doubts about whether something is right
  • report issues that do not seem right
  • disclose any situation that involves or could be perceived to involve a conflict of interest
  • decline gifts, financial benefits or other benefits from a supplier for performing official duties


What we expect of you

All providers of goods and services and business partners are expected to observe the following principles when doing business with us:

  • comply with the conditions and requirements stated in documents supplied by MDM
  • provide accurate, concise and reliable advice and information when required
  • act ethically and honestly in all dealings with MDM
  • comply with MDM tendering procedures
  • not engage in collusive practices, including offering MDM employees inducements or incentives designed to improperly influence the conduct of their duties
  • disclose any actual or perceived conflicts of interest and report any unethical behaviour immediately
  • prevent the disclosure of privileged or confidential information
  • ensure that all contractors you engage to perform work for MDM are aware of and are required to comply with the MDM Statement of Business Ethics, and their obligations with the Work Health and Safety Act 2011
  • not assume you have a claim to intellectual property unless the contract has been negotiated to address the issue.


Why you should comply

Not complying with MDM business ethical standards and requirements could lead to:

  • termination of contracts
  • loss of future work and reputation
  • investigation for corruption
  • matters being referred for criminal investigation


Who to contact

If you have any questions regarding this Statement or, you wish to provide information about a suspected fraud, or a possible breach of the MDM's business ethics, or about any conduct that could involve maladministration, corrupt conduct, serious or substantial waste, write to the Governance and Compliance Coordinator, Maestro Digital Mine, 87 Magill Street, Sudbury, Ontario P3Y 1K6, CANADA or email This email address is being protected from spambots. You need JavaScript enabled to view it..

"Maestro responds immediately. Maestro understood the urgency of the task at hand and brought their team of experts over right away and essentially, pulled a rabbit out of a hat!"

Steve Mainville

Instrumentation and Automation Technologist

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Vale – Garson Mine